Job Description

Key responsibilities

Operations and Management:

Supervise day-to-day salon operations, ensure a clean and organized environment, and monitor stock levels, ordering products and supplies as needed.

Staff Management:

Create staff work schedules, assist with hiring and training, and maintain records.

Customer Service:

Greet clients, handle inquiries and complaints, build relationships, and ensure high standards of customer satisfaction.

Marketing and Promotion:

Advertise services, run promotions, and use social media to attract new clients.

Financial Management:

Track payments, manage cash register, and prepare financial reports.
Required skills and qualifications

Experience:

Proven experience as a salon executive or in a similar supervisory role.

Technical Skills:

Strong understanding of beauty treatments and products.

Leadership and Management:

Excellent organizational and leadership skills.

Customer Service:

Exceptional customer service skills and the ability to handle difficult situations with grace.

Communication:

Effective verbal and written communication skills.

Financial Acumen:

Basic bookkeeping and cash handling skills.

Technical Proficiency:

Proficient in necessary software like Microsoft Office.
Job Type: Full-time

Benefits:

Food provided
Work Location: In person