Job Description

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Salesperson (Retail Store)

Company:

Golden Threads of Assam

Location:

Golden Threads of Assam - Retail Outlet

Employment Type

: Full-time / Store-based

About the Brand

Golden Threads of Assam is a heritage-driven brand dedicated to preserving and promoting Assam's traditional handloom, especially authentic Muga silk and handcrafted textiles. Through our retail outlet, we aim to offer customers a premium, culturally rich shopping experience while supporting local artisans and weavers.

Role Overview

The Salesperson will be responsible for managing day-to-day retail sales activities at the Golden Threads of Assam store. This role requires excellent customer handling skills, product knowledge, and the ability to convert walk-in customers into satisfied buyers while maintaining the brand's premium and cultural identity.

Key Responsibilities

Greet customers warmly and provide a pleasant in-store shopping experience.

Understand customer requirements and recommend suitable products (Muga silk sarees, fabrics, stoles, handcrafted items, etc.).

Explain product details including fabric quality, weaving process, care instructions, and heritage value.

Achieve daily and monthly sales targets assigned by the management.

Handle billing, cash, UPI, and card transactions accurately.

Maintain cleanliness, visual merchandising, and proper display of products inside the store.

Manage stock at the outlet, including receiving items, arranging inventory, and reporting shortages or damages.

Coordinate with the store in-charge/management for replenishment and sales reporting.

Handle basic customer queries, complaints, and exchanges politely and professionally.

Support store promotions, festive sales, exhibitions, and special campaigns.

Required Skills & Qualifications

Minimum 1-3 years of experience in retail sales (handloom, textiles, apparel, fashion, or lifestyle products preferred).

Good communication skills in Assamese / Hindi / English (any two preferred).

Strong customer service and interpersonal skills.

Basic understanding of billing systems and POS machines.

Honest, presentable, and well-groomed personality.

Willingness to work on weekends and during festive seasons.

Preferred Qualities

Interest or background in handloom, textiles, fashion, or Assamese culture.

Ability to upsell and cross-sell products.

Patience and attention to detail while handling premium products.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule
Work Location: In person