The Salesman is responsible for assisting customers in selecting products, maintaining stock display, ensuring cleanliness in the assigned section, and achieving sales targets while delivering excellent customer service.
Key Responsibilities:
Customer Service:
Greet customers and assist them in locating and choosing products.
Provide product knowledge and suggestions to improve customer experience.
Handle customer queries, complaints, and returns politely and efficiently.
Sales & Merchandising:
Ensure shelves are well-stocked, clean, and properly labeled.
Monitor expiry dates, damaged items, and report discrepancies.
Arrange stock according to FIFO (First In, First Out).
Upsell and cross-sell products to increase basket value.
Inventory & Stock Management:
Assist in stock receiving, checking, and tagging.
Conduct regular stock counts and report shortages.
Coordinate with the store supervisor for replenishment.
Operational Duties:
Maintain cleanliness and hygiene in the assigned section.
Follow store policies, safety standards, and loss-prevention procedures.
Support in promotions, offers, and seasonal displays.
Requirements:
Education:
SSLC/+2 or equivalent (Degree preferred).
Experience:
1-2 years of sales/retail experience (supermarket experience is an advantage).
Skills:
Strong communication and interpersonal skills.
Basic product knowledge in FMCG and grocery items.
Ability to handle customers politely and efficiently.
Flexibility to work in shifts, weekends, and holidays.
Key Attributes:
Customer-first attitude.
Positive, energetic, and well-groomed personality.
Team player with the ability to multitask.
Honest, reliable, and punctual.
Job Type: Full-time
Work Location: In person
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