Job Description

Experience Required: 7+ Years

Notice Period: Immediate joiners required

Key Responsibilities

Lead QA efforts for Salesforce Sales Cloud and Service Cloud projects Define test scope, create detailed test cases, and ensure full coverage across workflows, configurations, and data models Manage and mentor QA testers, assign tasks, and review deliverables Oversee defect lifecycle using tools like

JIRA

and

ALM

, ensuring timely resolution Execute smoke, functional, regression, integration, and UAT testing Collaborate with business analysts, developers, and product owners to validate requirements and provide QA sign-off Represent QA in Agile ceremonies including sprint planning and retrospectives Establish and refine QA processes, metrics, and best practices Prepare and present test status reports, defect metrics, and risk assessments to stakeholders

Required Skills & Experience

Strong hands-on experience with

Salesforce Sales Cloud

and

Service Cloud

Proven expertise in manual test planning, case design, and execution Proficiency in QA tools:

JIRA

,

ALM

, and test management platforms Deep understanding of QA methodologies: smoke, functional, regression, integration, and UAT Excellent leadership and team management skills Strong analytical and problem-solving abilities Solid grasp of

Agile/Scrum

methodologies Effective communication and stakeholder management skills Attention to detail and ability to manage multiple priorities

Salesforce certifications

(Administrator, Platform App Builder preferred) Experience in Salesforce transformation, migration, or integration projects Familiarity with automation concepts/tools (though this is a primarily manual role)
Job Type: Contractual / Temporary
Contract length: 6 months

Pay: Up to ₹125,000.00 per month

Work Location: In person