Job Description

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you'll love this role as Salesforce Test engineer at Civica
We are looking for a Salesforce test engineer with extensive experience in all aspects of the Salesforce platform, who is enthusiastic about joining a diverse software organization.
The Salesforce test engineer will collaborate with the Salesforce team to ensure that projects are thoroughly tested and delivered in alignment with business requirements, overseeing the entire process from requirements gathering through design and development to QA and final release deployment.
Responsibilities will span various squads, sprints, and Salesforce clouds (Sales, Support, Experience).
This role involves addressing challenges and issues, managing solutions, implementing corrective actions, documenting lessons learned, and gathering and sharing pertinent information. This position also contributes to the development and enhancement of relationships with customers and stakeholders.

• Define the scope of different types of testing (like Database Testing, Accessibility Testing, Compatibility Testing, APIs) and provide expert support and hands on testing.
• Identify the scope of NFRs early in the stage and start taking required actions.
• Complete the testing tasks assigned within a sprint, manual or automated, on time with minimum rework or defects.
• Participate in Daily scrum and track the existing status again the actual Progress.
• Produce test deliverables, Test Plans and Test Outcome Reports
• Proactively pursue enhancements and increased efficiencies in processes.

Requirements
What you will need to be successful in this role

• Strong well developed testing skills and in-depth knowledge of current testing techniques across the test phases. Manual and automated testing will be required.
• Experience of different types of testing such as;- System Testing (Functional Testing), Systems Integration Testing ,Regression, UAT, Database API, Accessibility, Compatibility
• Has understanding of Automation and Non-Functional Testing to help in planning and Governence.
• Good in oral and written communication skills and able to take part in meetings and discussions.
• A proactive individual who is capable of working independently and is also an effective team player.
• Capable of operating at both detailed and abstract levels.
• Proven ability to meet deadlines while maintaining high quality standards.
• Applicants should possess at least 3 years of relevant experience.

Mandatory Skills

• Test Management-- 3+ years
• Test Planning and Estimation-- 3+ years
• Salesforce --3+ years
• Fundamentals Non Functional Testing-- 2+ years
• Hands-on manual and automated Functional testing --3+ years
• Database Testing --1+ years
• API Testing --2+ years
• Stakeholder Management --2+ years
• Agile Concepts --3+ years
• Working knowledge of Azure DevOps-- 2+ years

Benefits
Why you'll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.

Skills Required