We are seeking a skilled Salesforce Marketing Cloud (Pardot) Expert Professional with strong marketing expertise to lead the end-to-end deployment, configuration, and optimization of Pardot within our organization.
This role blends technical proficiency with strategic marketing insight to ensure successful marketing automation, streamlined lead management, and alignment with sales and marketing goals.
Key Responsibilities
Pardot Implementation & Configuration
Lead full-cycle implementation of Salesforce Marketing Cloud Account Engagement (Pardot), including discovery, solution design, configuration, testing, deployment, and training.
Set up and configure Pardot Business Units, connectors, user roles, scoring & grading rules, page actions, and automation rules.
Build and optimize Engagement Studio programs, email templates, landing pages, forms, and campaigns.
Integrate Pardot with Sales Cloud, ensuring proper field mappings, data sync behavior, and lead assignment rules.
Marketing Automation Strategy
Partner with marketing teams to translate business objectives into scalable automation workflows.
Develop lead nurturing and lead scoring models to enhance customer journeys and improve lead quality.
Provide guidance on marketing segmentation, personalization, and journey-based engagement strategies.
Advise on best practices for email marketing, compliance (CAN-SPAM/GDPR), and data hygiene.
Analytics & Optimization
Build dashboards and reports in Salesforce/Pardot to track campaign performance, lead funnel metrics, and ROI.
Monitor and optimize engagement programs, email deliverability, and conversion paths.
Conduct A/B testing and provide data-driven insights to improve marketing effectiveness.
Cross-Functional Collaboration
Work closely with sales, marketing, and operations teams to ensure alignment on processes and data flows.
Provide documentation, training, and ongoing support to internal stakeholders.
Collaborate with technical teams (Salesforce admins, developers, IT) to troubleshoot issues and support platform enhancements.
Requirements
Technical Skills
2-5+ years of hands-on experience implementing and managing Salesforce Marketing Cloud Account Engagement (Pardot).
Strong understanding of Salesforce Sales Cloud, campaign management, lead lifecycle, and CRM data structures.