Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations.
Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.
Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.
About the Role
We're looking for a
Salesforce Intern
to support our team in managing and improving our CRM workflows. This role is ideal for someone who has hands-on exposure to Salesforce and is keen to learn how CRM systems power real business use cases.
You'll work closely with the internal team to assist with configuration, automation, and day-to-day Salesforce operations.
Key Responsibilities
Support the team in
maintaining and updating Salesforce CRM
Assist in
designing and improving workflows, automations, and reports
Help with
data management
(data cleanup, validation, basic imports/exports)
Troubleshoot basic Salesforce issues and support users as needed
Document workflows and changes for internal reference
Critical Skills & Requirements
Basic hands-on experience with Salesforce
(academic projects, internships, certifications, or personal projects)
Understanding of
CRM concepts and sales/service workflows
Familiarity with
Salesforce workflows, process builder, or flow
(basic level)
Comfortable working with data (Excel/Google Sheets + CRM data)
Strong attention to detail and willingness to learn
Good to Have
Salesforce Admin certification (or in progress)
Exposure to other CRM tools
Basic understanding of automation or business processes
Prior internship or project experience in CRM systems
What You'll Gain
Real-world experience working on
live Salesforce environments
Exposure to
CRM best practices and business workflows
Mentorship from experienced team members
* Opportunity to convert to a full-time role (if applicable)
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