Job Description

Since June 2021,

frog is part of Capgemini Invent

. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community -- and the world at large.

Your Role

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Strong understanding of the Salesforce platform, experience with customization and configuration, and excellent communication and project management skills

Work with clients to understand their business requirements and design customized Salesforce solutions

Configure and customize the Salesforce platform, including creating custom fields, workflows, and reports

Develop and execute test plans and user acceptance testing

Experience with Salesforce integrations and APIs

Familiarity with Agile project management methodologies

Knowledge of other CRM platforms, such as Microsoft Dynamics or Oracle CRM

Decompose High Level Requirements into Functional Requirements and User Stories.

Collaborate with business stakeholders for Requirement validation and documentation.

Drives Requirement review and rationalization

sessions with architects.

Your Profile

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Enjoys combining technological understanding, strategic analysis, and agile project approaches.

Ability to research and analyze Industry reports, Capgemini PoV/White Papers, and industry best practices them for solving Client problem.

Degree from a premier institution with business, technical or information technology

orientation

In-depth understanding and experience of

Salesforce CRM-sales Cloud, Service Cloud, Marketing Cloud, CPQ

Sales and marketing measurement

Customer Relationship Management

Customer Journeys and Lifecycle

Salesforce Certified in one or more- Admin, Sales cloud, Service cloud or Marketing cloud

Demonstrate high reliability,

team spirit and a cultural fit for a leading global consulting firm.

Equal Opportunities at frog

Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.