Job Description

Salesforce Business Analyst - 5+ years (Gurgaon)
Are you a passionate professional with a knack for Salesforce and analytical brilliance? This is an incredible opportunity for a Salesforce Business Analyst with 5+ years of relevant experience to join a dynamic team in Gurgaon. We are looking for someone who thrives in a fast-paced environment and has the ability to turn business requirements into scalable, robust Salesforce solutions. If you're ready to make an impact and elevate your career, we want to hear from you!
Location
Gurgaon, India
Your Future Employer
Our client is a globally recognized organization that believes in driving innovation and empowering individuals to achieve their best potential. They embrace diversity and foster an environment where individuals are valued for their unique contributions.
Responsibilities

• Collaborate with business stakeholders to gather and analyze requirements, translating them into Salesforce solutions.
• Design, configure, and implement Salesforce CRM systems to meet business needs.
• Create and maintain detailed documentation, including process workflows, data models, and system integrations.
• Work closely with cross-functional teams, including developers, QA, and product managers.
• Provide expertise on Salesforce capabilities and stay updated with the latest Salesforce features, tools, and trends.
• Conduct training sessions and support end-users with troubleshooting and problem-solving.
• Continuously identify opportunities to improve business processes and system performance.

Requirements

• Bachelor's degree in Information Technology, Business, or related field.
• Minimum of 5 years of experience as a Salesforce Business Analyst or similar role.
• Strong knowledge of Salesforce products, including Sales Cloud, Service Cloud, and Marketing Cloud.
• Proficiency in business process modeling, requirement gathering, and documentation.
• Excellent analytical skills with a keen ability to turn data into actionable insights.
• Experience with Salesforce integration tools and third-party applications.
• Exceptional communication and interpersonal skills with the ability to liaise effectively with stakeholders at all levels.
• Salesforce certifications like Salesforce Administrator or Salesforce Certified Business Analyst will be a significant advantage

What's in it for you

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• Work in a collaborative and inclusive environment with a diverse team.
• Access to cutting-edge technology and ongoing training.
• Be part of a company that values work-life balance and employee well-being.

Reach Us
If you feel this opportunity is well aligned with your career progression plans, please feel free to reach us with your updated profile at
Disclaimer
Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Note
We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us within 1 week. Your patience is highly appreciated.
Profile Keywords
Salesforce Business Analyst, Salesforce CRM, Process Modeling, Analytics, Salesforce Integrations, Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Administrator, Salesforce Certified, Gurgaon Jobs, Business Analysis, CRM Solutions, Client Relationship Management, Data Modeling, IT Recruitment, Leadership Hiring.

Skills Required