Job Description

About Us: LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers. We love going to work and think you should too. We are customer obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in Pune. You\'ll be working in a major tech center of Pune, India. We call our offices Centers of Energy, because they\'re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. LogicMonitor is an equal opportunity employer. We deeply care about our employees\' well-being, creating an environment where everyone feels valued and respected. We celebrate the diversity of our team and are committed to fostering a culture of inclusivity. When you join LogicMonitor, you\'re not just an employee to us, but a valued member of our community. Come as you are, be yourself, and let\'s grow together. To learn more about life at LogicMonitor, check out our Careers Page. What You\'ll Do: LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space \xe2\x80\x93 and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor\'s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a alesforce Architect. The Salesforce Architect plays a crucial role in designing, implementing, and maintaining Salesforce solutions that align with the organization\'s business objectives. They are responsible for creating scalable and efficient architectures, overseeing the technical aspects of projects, and providing expert guidance to development teams. The Salesforce Architect ensures the Salesforce ecosystem is optimized for performance, security, and functionality while adhering to best practices.
Here\'s a closer look at this key role:

• Collaborate with stakeholders to understand business requirements and translate them into Salesforce solutions.
• Design end-to-end Salesforce architecture, including data models, customizations, integrations, and extensions.
• Create technical documentation outlining architectural decisions, data flow, and integration points.
• Provide expert guidance to development teams on Salesforce best practices, design patterns, and coding standards.
• Mentor and coach junior developers and administrators, fostering a culture of technical excellence.
• Review code and configurations to ensure they align with the established architecture and security standards.
• Stay up-to-date with the latest Salesforce features, releases, and industry trends, and assess their applicability to the organization\'s needs.
• Evaluate and recommend AppExchange applications and tools to enhance the Salesforce ecosystem.
• Design and implement seamless integrations between Salesforce and other systems, ensuring data consistency and integrity.
• Establish data migration strategies and oversee data mapping and transformation processes.
• Implement data security and governance measures to comply with regulatory requirements.
• Identify and resolve performance bottlenecks within the Salesforce environment, including database queries, page load times, and API calls.
• Conduct regular audits to ensure system performance, scalability, and reliability.
• Implement security measures to safeguard sensitive data, including user authentication, access controls, and data encryption.
• Ensure compliance with relevant data protection regulations and industry standards.
• Collaborate with project managers to define technical requirements, timelines, and deliverables.
• Participate in project planning, estimation, and resource allocation discussions.

• 10+ years of Extensive experience in implementing Salesforce solutions for Sales Cloud, Service Cloud, and Revenue Cloud, inclusive of integrations and customizations.
• Bachelor\'s degree in Computer Science, Information Technology, or related field (Master\'s preferred).
• Proven track record of successful project implementations and architectural decision-making in Sales, Service, and Revenue Cloud environments.
• Salesforce certifications, including Salesforce Certified Technical Architect, Salesforce Certified Application Architect, or Salesforce Certified System Architect.
• Proficiency in Salesforce technologies like Apex, Visualforce, Lightning components, and declarative configuration, with a focus on Sales, Service, and Revenue Cloud functionality.
• Profound grasp of data modeling, architectural patterns, and software engineering principles.
• Exceptional communication and collaboration skills