To provide excellent customer service by assisting customers in the shop and serving food and beverages in the dining area, ensuring a welcoming environment and smooth daily operations.
Key Responsibilities:
Greet customers warmly and provide assistance in selecting products or menu items.
Take and serve food & beverage orders accurately and promptly.
Handle customer inquiries, complaints, and feedback professionally.
Operate cash register / POS system, process payments, and issue receipts.
Maintain cleanliness and organization of the shop floor and dining area.
Ensure displays, shelves, and stock are neat, replenished, and well-presented.
Follow hygiene, health, and safety standards at all times.
Support in receiving deliveries, unpacking, and stocking items.
Assist team members and perform other duties as required by management.
Qualifications & Skills:
High school diploma or equivalent.
Previous experience in retail or F&B service preferred (not mandatory).
Strong communication and interpersonal skills.
Customer service-oriented with a positive attitude.
Ability to multitask and work under pressure.
Basic math skills for handling transactions.
Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
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