Job Description

Key Purpose of the Job :To train Mercedes-Benz FP Sales personnel
Ensure knowledge and skill enhancement of MB FP Sales personnel
Analyse and identify training needs of MB FP Sales personnel
Monitor progress of learnings of MB FP Sales personnel
Capture market information and inform learners
Undergo trainings defined by Mercedes-Benz India
Assist HR in shortlisting of Sales candidates in the recruitment process Educational Qualification / Experience required :Qualification:
Preferable Engineering graduate/MBA
Minimum 5 Years work experience in training and/or sales
Skill on Sales and Sales Process
Strong communication skills Key Responsibilities :A. Training
1. Plan Product and Process trainings for the year
2. Impart trainings to the MB FP Sales personnel
3. Conduct evaluation and assessments of learnings and provide feedback to participants
4. Undertake training need analysis for all Sales personnel
5. Ensure knowledge retention through refresher trainings
6. Reporting and MIS

B. Certification
1. Impart Sales Pro certification training to all Sales Consultants/Relationship Managers
2. Evaluation to assess learning
3. Coordinate with agency for evaluation and assessment of candidates
4. Reporting and MIS

C. Administrative Responsibilities
1. Nominations and participation for various MBIL trainings
2. Ensure participation of all Sales Consultants during MBIL F2F trainings at FP location
3. Support to MBIL as and when required and requested

D. Self learning
1. Product updates
2. Competition study
3. Market information Task DetailsA. TrainingIndicative Tasks1. Plan Product and Process trainings for the year Prepare calendar on quarterly basis for Product trainingsShare and update such calendar with MBIL Sales Training team and respective Sales Regional ManagerTraining calendar should include new Product and present ProductsSeparate trainings on Process and Systems to be incoprorated in calendar on a periodic basisDevelop training aids and tools as preparation towards imparting the trainingsDevelop training programmes for specific requirements of FP'sLiasion with MBIL on calendar and content preparation2. Impart trainings to the MB FP Sales personnelBlock calendars of individual participants in a segregated mannerEnsure prepared material/ppt/cars for Product trainings are availableEnsure competition study and comparision of FAB's in Product trainingsEnsure access to various systems for Process and System trainingsEnsure detailed market information in trainingsUndertake discussions to ensure understanding of monthly offers and various MBIL circular topicsMaintain records of trainings undertaken and attendance for future reference3. Conduct evaluation and assessments of learnings and provide feedback to participantsPost every training, a test is to be conducted Results to be evaluated for consistency in learning and understandingA detailed feedback to be shared with participants on strengths and areas of improvementTask to be given to low scoring participants to improve on their knowledge and understanding and retest to be doneRandom tests to be undertaken for every participant from time to time to ensure learning consistency4. Undertake training need analysis for all Sales personnelEvaluate scores from internal assessments and identify gapsPrepare training needs from the above gapsPropose to FP Management on such trainingsEnsure approval and imparting of such trainings to respective participants5. Ensure knowledge retention through refresher trainings Undertake periodic refresher trainings as planned in calendarRefresher trainings to be implemented for both Products and ProcessesUndertake ad hoc trainings as per requirements of FP's6. Reporting and MISPrepare monthly report on all trainings and present to internal FP ManagementShare monthly report with MBIL Sales Training team and Slaes Regional Managers on the 5th of every monthB. CertificationIndicative Tasks1. Impart Sales Pro certification training to all Sales Consultants/Relationship ManagersPrepare a segregated calendar for imparting training to all SC's/RM'sImpart Sales Pro training as per TTT for specific scheduled tenure Sales Pro training to be done f2f for all locations as applicable for FP'sEnsure complete concentration and no parallel tasks of participants Completion of Sales Pro training in continuation as scheduled (with no break in days in between)2. Evaluation to assess learning Undertake initial evaluation to assess learning of participantsTo evaluate as a neutral party so that facts are demonstratedTo share findings with internal FP Management and participantsTo prepare ways of improvement for low score participants3. Coordinate with agency for evaluation and assessment of candidatesPost evaluation, information on available candidates to be sent to agency for final evaluation and assessment within a week of completion of training, with information to MBIL Sales TrainingCoordinate with agency for scheduling final assessmentCoordinate with agency on results, post final assessment and certification, with information to MBIL Sales Training4. Reporting and MISPrepare report on Sales Pro training impartedPrepare report on initial assessments and resultsPrepare report on final assessments and certificationShare in monthly MIS with internal FP Management and MBILAll above reports to be shared with MBIL Sales Training Team and respective MBIL Sales Regional Managers C. Administrative ResponsibilitiesIndicative Tasks1. Nominations and participation for various MBIL trainingsAdministration of nominations for various MBIL trainings in GTLSEnsuring participation of nominated candidates in such trainingsEnsuring maintaining required discipine during such trainings (AV etc.)Undertaking a gap analysis if there are absenteesm of nominated candidates2. Ensure participation of all Sales Consultants during MBIL F2F trainings at FP locationTo share information internally and uniformly when MBIL F2F trainings are scheduledEnsure participation of 100% target group in such trainingsEnsure retention of learnings by undertaking tests post the trainings3. Support to MBIL as and when required and requestedParticipation and support in MBIL events as and when requestedDeliver trainings in specific programs/events as and when requestedSupport in content development as and when requested by MBIL teamD. Self LearningIndicative Tasks1. Product updatesPeriodic knowledge refresher on present productsExploration, study and documentation of evolving technologies in our productsStudy of FAB on cars and demonstration of the same while training2. Competition studyStudy of core competition products Comparision of core competition and other relevant products with MB respective productStudy of FAB in competition products in comparision to MB products3. Market informationStudy of own market and the Indian market as a wholeStudy of market in terms of the auto industryStudy of market in terms of present trendsStudy of market in relation to Customer purchase behaviourStudy of luxury market, it's trends, pattern and Customer behaviour Document and preserve all the above learningsDemonstrate all the above in internal trainings

Job Type: Full-time

Pay: ?13,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Schedule:

Day shift Monday to Friday Weekend availability
Supplemental Pay:

Performance bonus
Work Location: In person