Job Description

The Class Of One seeks a results-driven

Sales Trainer

with 2+ years of experience. Preferably from School or EdTech sectors, to design, deliver, and continually optimise training that drives sales excellence. A strong foundation in sales, exceptional communication abilities, and a passion for learning development are essential.

Key Responsibilities

Design & Deliver Training

: Conduct comprehensive modules on product knowledge, consultative selling techniques, admission-counsellor soft skills, and communication best practices.

Learning Process Documentation

: Develop onboarding guides, training manuals, and playbooks for new hires.

Skills Assessment

: Create and utilise evaluation tools (quizzes, role-play debriefs) to assess Admission Counsellor trainee readiness.

Quality Monitoring

: Regularly review admission calls, provide structured feedback, and implement remedial coaching plans to enhance performance.

Gap Analysis & Curriculum Updates

: Identify training needs through performance data, continuously refine content, tools, and training cadence.

Collaboration

: Work closely with sales leads and senior management to align training with business goals and KPIs.

Training Metrics Reporting

: Track and report on trainee progress, course effectiveness, and impact on admission conversion rates.

Requirements

Experience

: Minimum 2 years as a Sales Trainer or Sales Coach; EdTech or school-industry experience preferred.

Sales Background

: Prior experience in sales (e.g. Admission Counsellor, Business Development) is advantageous.

Communication Skills

: Excellent verbal and written communication; strong presentation skills.

Trainer Tools

: Comfortable designing e-learning modules, in-person workshops, and blended learning content.

Analytical Mindset

: Capable of analysing call data and training results to drive insights and improvement.

Organisational Excellence

: Proven ability to manage full training cycles, maintain documentation, and meet deadlines.

Preferred Qualifications

Experience with

role-plays

,

simulations

, or

interactive workshops

as instructional techniques. Familiarity with

CRM systems

and

LMS/eLearning platforms

. Experience coaching entry-level and experienced Admission Counsellors in Educational/SaaS environments.

Impact Metrics

Admission counsellor ramp-up time Training completion and pass rates Call quality and conversion rates pre/post-training Trainee feedback and satisfaction scores
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?50,000.00 per month

Schedule:

Day shift
Work Location: In person