to join our team. The Inside Sales Trainer will be responsible for
developing and delivering training programs
that enhance the skills and performance of our inside sales team
. This role requires a deep understanding of sales techniques, product knowledge, and effective training methodologies like
Call Auditing and Call Coaching
sessions.
Responsibilities -
Design and Develop Training Programs:
Create comprehensive training modules, materials, and resources tailored to the needs of the associated Category.
Develop training content that covers sales techniques, product knowledge, objection handling, closing strategies, and customer relationship management.
Onboarding and Orientation:
Lead the onboarding process for new inside sales team members, ensuring a smooth transition into their roles
Continuous Development:
Stay updated on industry best practices, sales trends, and technological advancements relevant to inside sales.
Modify training programs as needed to incorporate new insights and strategies.
Performance Evaluation:
Assess the effectiveness of training programs through evaluations, quizzes, and observations.
Provide constructive feedback to individuals and the team to drive improvement.
Sales Coaching and Mentoring
Offer one-on-one coaching sessions to address individual skill gaps and improve performance by auditing calls.
Serve as a mentor, guiding team members towards achieving their sales targets.
Cross Functional Communication:
Work closely with sales managers and Product team to cascade latest product related updates to agents for adding value proposition to the product.
Data Analysis:
Utilize sales data to identify trends, strengths, and areas for improvement among the inside sales team using
Leadsquare
.
Incorporate data insights into training programs to enhance decision-making skills.
> Minimum
2 years experience
required.
> Proficient in
Tamil
.
>
Passion for training
the team.
> Technical
proficiency with Leadsquare
and other tools.
Working days:
6 days a week
Location:
Coimbatore
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Food provided
Health insurance
Provident Fund
Work from home
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is your experienced industry? (Edtech, Banking, Software, Insurance etc) Explain how good are you to fit in to this role? What's your Current and Expected salary per month? This is an urgent requirement. Can you start immediately?
Experience:
Sales (Inside sales, telesales etc): 2 years (Required)
Sales trainer: 2 years (Required)
Language:
English (Required)
Tamil (Required)
Work Location: In person
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