Job Description

Job Summary:

We are seeking a dynamic and experienced Tele-Sales Trainer to lead our mass hiring

training initiatives. The ideal candidate will be responsible for conducting back-to-back

training batches for tele-sales representatives and working closely with bottom-performing

agents to improve their skills and performance. The trainer will play a critical role in driving

sales success and maintaining high standards of communication and product knowledge.

Key Responsibilities:

Conduct daily training sessions for new tele-sales batches (primarily voice-based
selling).

Design and deliver engaging, product-specific, and sales process-focused training
modules.

Ensuring customer centric approach and delivering excellent customer service each
time.

Train sales agents on Ayurvedic product benefits, customer handling, sales scripts,
objection handling, CRM tools, and compliance.

Continuously evaluate training effectiveness and adjust strategies as needed. Collaborate with the HR and recruitment team to align training schedules with hiring
cycles.

Monitor and mentor bottom performers during non-training periods, identifying
performance gaps and providing one-on-one coaching.

Maintain training records, reports, and assessments for all batches. Ensure a smooth transition of trained agents to the live sales floor. Stay updated on Ayurvedic product offerings, industry trends, and customer
behavior.

Liaison with Sales, Logistics and the Global team to determine Training Need
Analysis.

Required Skills & Experience:

Minimum 3-5 years of experience in tele-sales training, preferably in the FMCG,
wellness, or direct sales sector.

Proven experience in managing high-volume training batches. Strong knowledge of sales techniques, performance coaching, and motivational
strategies.

Excellent communication skills in Hindi and English (other regional languages are a
plus).

Ability to connect with and energize new hires from diverse backgrounds. High level of patience, empathy, and a result-oriented mindset. Basic proficiency with CRM tools and MS Office (Excel, PowerPoint, etc.).

Preferred Qualifications:

Experience in the Ayurveda or wellness sector is a strong advantage. Certification in sales training, communication, or NLP is a plus.About Us:
We are a fast-growing direct sales company specializing in Health and wellness products.

With a strong presence across India, we are committed to providing natural, effective

solutions to our customers while empowering our sales force to achieve success and growth.

Job Summary:

We are seeking a dynamic and experienced Tele-Sales Trainer to lead our mass hiring

training initiatives. The ideal candidate will be responsible for conducting back-to-back

training batches for tele-sales representatives and working closely with bottom-performing

agents to improve their skills and performance. The trainer will play a critical role in driving

sales success and maintaining high standards of communication and product knowledge.

Key Responsibilities:

Conduct daily training sessions for new tele-sales batches (primarily voice-based
selling).

Design and deliver engaging, product-specific, and sales process-focused training
modules.

Ensuring customer centric approach and delivering excellent customer service each
time.

Train sales agents on Ayurvedic product benefits, customer handling, sales scripts,
objection handling, CRM tools, and compliance.

Continuously evaluate training effectiveness and adjust strategies as needed. Collaborate with the HR and recruitment team to align training schedules with hiring
cycles.

Monitor and mentor bottom performers during non-training periods, identifying
performance gaps and providing one-on-one coaching.

Maintain training records, reports, and assessments for all batches. Ensure a smooth transition of trained agents to the live sales floor. Stay updated on Ayurvedic product offerings, industry trends, and customer
behavior.

Liaison with Sales, Logistics and the Global team to determine Training Need
Analysis.

Required Skills & Experience:

Minimum 3-5 years of experience in tele-sales training, preferably in the FMCG,
wellness, or direct sales sector.

Proven experience in managing high-volume training batches. Strong knowledge of sales techniques, performance coaching, and motivational
strategies.

Excellent communication skills in Hindi and English (other regional languages are a
plus).

Ability to connect with and energize new hires from diverse backgrounds. High level of patience, empathy, and a result-oriented mindset. Basic proficiency with CRM tools and MS Office (Excel, PowerPoint, etc.).
Preferred Qualifications:

Experience in the Ayurveda or wellness sector is a strong advantage. Certification in sales training, communication, or NLP is a plus.
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Provident Fund
Work Location: In person