Job Description

To enhance the performance and productivity of the sales team by conducting structured product and skill training sessions as per

Maruti Suzuki India Ltd. (MSIL)

guidelines. The Internal Sales Trainer ensures that all dealership sales personnel are well-trained in product knowledge, customer handling, sales process, and dealership standards, thereby improving customer satisfaction and achieving sales targets.

Key Responsibilities:1. Training & Development

Conduct

induction programs

for new sales recruits on company policies, sales process, and Maruti Suzuki product portfolio. Deliver

regular refresher training sessions

on new models, features, and technical updates. Train sales consultants on

soft skills, communication, negotiation, and customer relationship management (CRM)

. Ensure all sales staff meet the

Maruti Suzuki certification and assessment standards

.

2. Performance Monitoring & Evaluation

Evaluate trainees through

assessments, quizzes, and role plays

to measure learning effectiveness. Identify

training needs

based on performance reports and feedback from sales managers. Track and maintain

training attendance, evaluation records, and progress reports

.

3. Coordination & Compliance

Coordinate with

Maruti Suzuki Regional Training Managers

and

Dealer HR

for program schedules and training updates. Ensure compliance with

Maruti Suzuki training norms and documentation requirements

. Maintain the

training calendar

, training records, and feedback reports in alignment with dealership and OEM guidelines.

4. Continuous Improvement

Recommend and implement

new training methods

to improve engagement and effectiveness. Provide post-training feedback to management to bridge skill or knowledge gaps. Stay updated on

Maruti Suzuki policies, new launches, and market trends

to ensure relevant training content.

Key Skills & Competencies:

Excellent communication and presentation skills. Strong knowledge of

Maruti Suzuki products and dealership operations

. Ability to engage and motivate a sales team. Good analytical, planning, and organizational abilities. Proficiency in MS Office and digital training tools.

Qualifications & Experience:

Graduate in

Business Administration / Marketing / Automobile Engineering

(MBA preferred). Minimum

2-5 years of experience

in automobile sales or training (preferably with Maruti Suzuki). Certification as

Internal Trainer from Maruti Suzuki

will be an added advantage.

Key Performance Indicators (KPIs):

Training hours delivered per month. Percentage of sales staff certified by Maruti Suzuki. Improvement in sales performance post-training. Employee feedback and training effectiveness scores.
Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person