Job Description

About Omega Financial

Omega Financial Pvt. Ltd. is a growing financial services organization committed to offering accessible and affordable financial products to customers across India. As we expand our reach in Chhattisgarh, we're looking for passionate individuals to help us deliver product knowledge and brand awareness directly to our teams and our customers.

Position Summary

We are seeking a field-based

Trainer

who will be responsible for visiting

every Omega Financial location

across the Chhattisgarh region to train employees and

educate customers

about our products and company values. The ideal candidate will have a strong background in training, a good understanding of financial services, and a people-first approach to building product and brand awareness at the grassroots level.

Key Responsibilities

Visit all Omega Financial branches and customer touchpoints in Chhattisgarh to conduct

on-ground training and awareness sessions

. Educate both

staff and customers

about Omega Financial's products, services, benefits, and usage. Deliver structured and engaging sessions in simple language, adapted to the local context and audience. Conduct group meetings, workshops, and local campaigns to create awareness about financial products and company values. Coordinate with branch teams to schedule customer awareness drives and community outreach sessions. Provide product knowledge training to frontline employees to ensure accurate and effective customer communication. Collect feedback from customers and employees to improve training content and methods. Maintain detailed records of visits, sessions conducted, attendance, feedback received, and areas of improvement. Represent Omega Financial's brand in the field and build trust among customers through consistent messaging and presence.

Eligibility Criteria

Education:

Graduate in any discipline (Preferred: Commerce, Finance, Marketing, or Social Work)

Experience:

Minimum

2 years of experience

in training, community engagement, customer education, or financial literacy programs Experience in NBFCs, banking, or financial inclusion programs is an advantage

Skills Required:

Excellent communication and public speaking skills Strong knowledge of financial products (loans, insurance, savings, etc.) Ability to engage both employees and diverse customer groups Proficiency in MS Office (PowerPoint, Word, Excel) Fluent in

Hindi and English

;

Chhattisgarhi or other regional languages

preferred Willingness to travel extensively across urban and rural locations

Key Attributes

Confident field communicator Passion for financial education and awareness High integrity and professionalism Organized and self-motivated Empathetic and approachable

What We Offer

A meaningful role in increasing financial literacy and brand reach Competitive compensation with travel allowances Opportunity to work closely with communities and frontline teams Growth path in Training, CSR, or Field Development roles
Job Type: Full-time

Pay: ?16,000.00 - ?30,000.00 per month

Benefits:

Leave encashment Life insurance Provident Fund
Work Location: In person