Job Description

Position Overview:

The

Sales Trainer - Apple (B2B Business)

will be responsible for

training, mentoring, and developing Apple promoters

and sales teams across multiple regions in Kerala.
The primary goal of the role is to

enhance product knowledge, customer handling, and sales skills

of the promoter network, thereby improving sellout performance and maintaining Apple's premium retail standards.

Key Responsibilities:

1. Promoter Training & Development

Conduct

regular online, and in-store training sessions

for Apple promoters. Deliver

comprehensive training

on the Apple ecosystem--iPhone, iPad, Mac, Apple Watch, and accessories. Train promoters on

Apple brand standards, customer experience, and service excellence.

Conduct

refresher and advanced sessions

on new product launches and promotional campaigns. Evaluate promoters through

tests, role plays, and practical assessments

to ensure learning effectiveness.

2. Sales Skill Enhancement

Implement structured

sales training programs

focusing on upselling, cross-selling, and product demonstration. Coach promoters on

customer interaction, communication, and closing techniques.

Develop

real-time store-based training models

and conduct

on-the-job coaching

for continuous improvement. Drive measurable improvements in

promoter conversion ratio and in-store performance.

3. Performance Monitoring & Feedback

Monitor

individual promoter performance

across stores through field visits and performance data. Provide

personalized coaching and performance feedback

to bridge skill gaps. Prepare

monthly training impact reports

highlighting progress and areas for improvement. Collaborate with regional managers to align training with

business and sellout objectives.

4. Training Program Coordination

Work closely with the

Apple India training team

to execute official training programs and updates. Coordinate

new promoter onboarding

and ensure complete product and sales training before deployment. Maintain updated

training manuals, presentation decks, and e-learning content.

Support

regional workshops, product demo days, and sales excellence initiatives.

5. Market Awareness & Brand Alignment

Stay updated on

Apple's latest products, ecosystem updates, and competitor developments.

Guide promoters in

positioning Apple products effectively

against competing brands. Ensure

uniform brand representation

and premium in-store communication across all locations.

Required Skills & Competencies:

Strong

presentation, public speaking, and interpersonal communication

skills. Ability to

train, motivate, and mentor

large promoter teams. Deep understanding of

Apple products, ecosystem, and retail strategies.

Excellent

planning, organization, and reporting

capabilities. Ability to

simplify complex product features

into customer-centric sales messages. High energy, disciplined, and willing to

travel extensively across Kerala.

Qualifications & Experience:

Bachelor's degree in

Business, Marketing, or related discipline

(MBA preferred). Minimum

3-5 years of experience

in sales training, retail management, or promoter management in the

smartphone or premium electronics industry.

Prior experience with

Apple, Samsung, OnePlus, or other premium smartphone brands

will be a significant advantage. Candidates

based in Kochi or Trivandrum

preferred for ease of travel and coordination.

Key Performance Indicators (KPIs):

Improvement in

promoter sales productivity and sellout performance.

Training completion rate

and post-training knowledge retention.

Promoter engagement and retention

levels.

Consistency of Apple brand experience

in assigned stores.

About Company :

Alps Distribution is the only authorized distributor of Apple products in Kerala and Tamil Nadu, headquartered in Cochin with branches in Trivandrum, Thrissur, Calicut, Chennai, Coimbatore, Madurai, and Trichy. Alps Distribution holds the number one position for Apple products distribution in India. Aldous Glare Tech & Energy (AGTE) is a subsidiary of Alps. Aldous Glare is India's leading distributor for smartphones (Vivo), TCL - Android TVs, Google TVs, smart ACs, and smart washing machines, Solar Product (All Kerala) .

For 30 years now, Aldous Glare Tech & Energy have stood the test of time and established ourselves as a brand synonymous with trust and quality. Technology and its advancements are ubiquitous and we function with the prime goal of increasing accessibility, awareness of the latest tech gadgets and appliances. We creates opportunities for its channel partners through aggressive market development and continuous improvements through agility.

Company Website : www.aldousglare.com & www.alpsd.com

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person