Lead, motivate, and support a telesales team to achieve conversion and revenue targets.
Monitor daily KPIs including conversion rate, call quality, daily connects, and productivity.
Conduct coaching, training, and performance reviews to improve sales skills and cultural sensitivity.
Ensure high-quality member interactions with empathy and adherence to Shaadi.com guidelines.
Handle escalations, resolve member concerns, and maintain compliance with data privacy standards.
Track sales trends, share insights with management, and ensure CRM accuracy.
Prepare daily/weekly reports, manage team schedules, and maintain operational discipline.
HR KAIF
9920807686
Job Type: Full-time
Pay: Up to ?700,000.00 per year
Experience:
Sales TL: 2 years (Preferred)
Team Leader: 2 years (Preferred)
Language:
Marathi (Preferred)
Work Location: In person
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