Job Description

Meals & Pudding is Kolkata's fastest-growing cloud kitchen brand, known for delivering healthy, homestyle subscription-based meals at affordable prices. We're on a mission to bring comfort food to every doorstep in the city -- and we're looking for passionate individuals to join our sales & support team!

Job Responsibilities:

Make outbound calls to new and existing leads Explain our

Subscription Meal Plans

, offers, and benefits Understand customer needs, answer queries, and convert leads into subscribers Handle

incoming WhatsApp messages

, respond to queries politely and promptly Take

feedback from existing customers

, resolve complaints or escalate to the concerned team Maintain and regularly update a database of: Active subscribers Upcoming renewals Potential customers for future follow-up Maintain proper call logs, follow-up schedules, and reports Build good rapport with customers and ensure a delightful service experience

Requirements:

Must be fluent in

Bengali and Hindi

(spoken) Should also

understand, write and speak English

Excellent communication and persuasion skills Prior experience in

telecalling/telesales/customer service

preferred Comfortable handling customer concerns professionally Ability to

work independently under pressure

and manage time efficiently Must have

own phone, internet, and a quiet workspace

at home Good knowledge of WhatsApp, Google Sheets, and basic CRM tools

Why Join Us?

Fixed salary with bonus on performance Friendly and supportive remote work culture Opportunity to grow with a fast-scaling food brand Serve with a purpose - helping people eat better every day
Job Type: Full-time

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

Hindi (Preferred) English (Preferred)
Work Location: Remote