Job Description

Job Title:

Telecaller - Lead Generation & Appointment Setting

Location:

Surya Nagar, Siliguri

Job Type:

Full-Time

Industry:

IT Services

Experience:

0-2 Years (Freshers can apply)

About Us:

We are looking for a motivated and results-driven

Telecaller

to join our team and help us expand our client base by generating leads and scheduling meetings with potential clients.

Key Responsibilities:

Make outbound calls to prospective clients from provided leads or databases. Clearly explain our IT services and solutions to potential customers. Identify business opportunities and generate qualified leads. Schedule appointments or meetings for the sales team with interested clients. Maintain and update the CRM system with accurate details of calls and outcomes. Follow up with leads through calls, emails, or WhatsApp messages. Meet daily/weekly calling and lead generation targets.

Required Skills:

Excellent communication and interpersonal skills (Fluency in English, Hindi, Bengali and Nepali preferred). Strong persuasion and negotiation skills. Basic understanding of IT services or willingness to learn. Proficiency in using MS Office, Google Sheets, and CRM tools. Self-motivated and goal-oriented.

Preferred Qualifications:

Previous experience in telecalling, lead generation, or inside sales is a plus. Graduation in any discipline.

What We Offer:

Competitive salary + incentives for performance. Opportunity to grow within the company. Training and support to understand IT services and solutions.
Job Types: Full-time, Fresher

Pay: ₹5,000.00 - ₹15,000.00 per month

Benefits:

Paid time off
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person