Job Description

A Sales Telecaller plays a crucial role in visiting clients, converting prospects into customers, and achieving sales targets for a company. Their responsibilities typically include:

Outbound Calls:

Initiating outbound calls to potential customers or leads to introduce products or services and arrange appointments.

Product Knowledge:

Developing a deep understanding of the company's products or services to effectively communicate their benefits and features to potential customers.

Customer Engagement:

Building rapport with customers, addressing their inquiries, and providing relevant information to generate interest.

Sales Pitch:

Delivering a persuasive sales pitch to present products or services in a compelling manner, highlighting their value and advantages.

Objection Handling:

Handling objections or concerns raised by potential customers and providing suitable responses to overcome objections.

Appointment Setting:

Scheduling appointments or meetings for sales representatives with interested leads.

Follow-Up:

Maintaining a database of potential customers and regularly following up to nurture leads and convert them into sales.

Achieving Sales Targets:

Meeting or exceeding monthly or quarterly sales targets and quotas set by the company.

Data Entry:

Accurately documenting all interactions with leads and customers in the CRM (Customer Relationship Management) system.

Feedback and Reporting:

Providing feedback to the sales team and management about market trends, customer preferences, and the effectiveness of sales strategies.

Compliance:

Ensuring that all sales activities adhere to company policies, regulations, and ethical standards.

Continuous Learning:

Staying updated on product knowledge, sales techniques, and industry trends through training and professional development.

Customer Relationship Management:

Building and maintaining strong relationships with customers to encourage repeat business and referrals.

Documentation:

Preparing sales reports, call logs, and other relevant documentation as required by the company.

Time Management:

Efficiently managing time and prioritizing tasks to maximize productivity.

Feedback Loop:

Providing feedback to the company's marketing and product development teams based on customer insights and feedback.

Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift
Supplemental Pay:

Commission pay Performance bonus Quarterly bonus Yearly bonus
Ability to commute/relocate:

Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

total work: 2 years (Preferred) Sales: 1 year (Preferred) Cold calling: 4 years (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 01/07/2025