Sales Team Leader

Year    Kasaragod, KL, IN, India

Job Description

1. Team Leadership & People Development

The STL is responsible for the "human capital" of the showroom.

Performance Coaching:

Conducting daily "morning huddles" to set the energy and "one-on-one" sessions to review individual pipelines.

Recruitment & Onboarding:

Identifying top talent and training new hires on the dealership's specific sales process (often a "6-step" or "10-step" demo process).

Conflict Resolution:

Mediating disputes between sales consultants (e.g., over lead ownership) and handling high-level customer escalations that an RM cannot resolve.

Manpower Auditing:

Ensuring the floor is appropriately staffed during peak hours (weekends/holidays) and managing shift rotations.
2. Strategic Sales Management

Unlike a junior lead, a Senior Team Leader looks at the "big picture" data.

Target Setting & Forecasting:

Breaking down annual showroom goals into monthly, weekly, and daily targets for the team.

Closing Assistance ("The T.O."):

Stepping in as the "manager" to help close difficult deals (Turn-Over) when a salesperson is stuck on price or terms.

Incentive Design:

Creating "spiffs" (short-term rewards) or sales contests to push slow-moving inventory or specific high-margin accessories.

Market Analysis:

Monitoring local competitors' pricing and promotions to adjust the team's pitch in real-time.
3. Inventory & Operational Oversight

Stock Management:

Working with the yard or warehouse manager to ensure the "right" models are on display and that the test-drive fleet is fueled, clean, and ready.

F&I Integration:

Ensuring the team is pushing in-house Finance and Insurance (F&I) products, which are high-margin drivers for the dealership.

CRM Hygiene:

Auditing the Customer Relationship Management software daily to ensure no lead is "bleeding" (unfollowed leads) and that data entry is accurate for future marketing.
Job Type: Full-time

Pay: ₹15,676.48 - ₹37,452.47 per month

Benefits:

Health insurance Life insurance Paid sick time
Work Location: In person

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Job Detail

  • Job Id
    JD5050446
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kasaragod, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year