The STL is responsible for the "human capital" of the showroom.
Performance Coaching:
Conducting daily "morning huddles" to set the energy and "one-on-one" sessions to review individual pipelines.
Recruitment & Onboarding:
Identifying top talent and training new hires on the dealership's specific sales process (often a "6-step" or "10-step" demo process).
Conflict Resolution:
Mediating disputes between sales consultants (e.g., over lead ownership) and handling high-level customer escalations that an RM cannot resolve.
Manpower Auditing:
Ensuring the floor is appropriately staffed during peak hours (weekends/holidays) and managing shift rotations.
2. Strategic Sales Management
Unlike a junior lead, a Senior Team Leader looks at the "big picture" data.
Target Setting & Forecasting:
Breaking down annual showroom goals into monthly, weekly, and daily targets for the team.
Closing Assistance ("The T.O."):
Stepping in as the "manager" to help close difficult deals (Turn-Over) when a salesperson is stuck on price or terms.
Incentive Design:
Creating "spiffs" (short-term rewards) or sales contests to push slow-moving inventory or specific high-margin accessories.
Market Analysis:
Monitoring local competitors' pricing and promotions to adjust the team's pitch in real-time.
3. Inventory & Operational Oversight
Stock Management:
Working with the yard or warehouse manager to ensure the "right" models are on display and that the test-drive fleet is fueled, clean, and ready.
F&I Integration:
Ensuring the team is pushing in-house Finance and Insurance (F&I) products, which are high-margin drivers for the dealership.
CRM Hygiene:
Auditing the Customer Relationship Management software daily to ensure no lead is "bleeding" (unfollowed leads) and that data entry is accurate for future marketing.
Job Type: Full-time
Pay: ₹15,676.48 - ₹37,452.47 per month
Benefits:
Health insurance
Life insurance
Paid sick time
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.