Job Description

Qua Nutrition is seeking a dynamic and results-driven

Sales Team Lead

to oversee and guide our team of tele sales executives. The ideal candidate will be responsible for ensuring high performance, driving revenue growth, and maintaining excellent service standards. This role requires strong leadership, strategic thinking, and hands-on management to help the team meet and exceed sales targets.

Key Responsibilities

Lead, supervise, and support a team of tele sales representatives to consistently achieve sales goals. Develop and execute effective sales strategies aligned with the business objectives of Qua Nutrition. Monitor daily tele sales operations, ensuring smooth workflow and adherence to processes. Provide ongoing coaching, mentorship, and constructive feedback to strengthen team performance. Conduct regular sales meetings, training sessions, and refreshers to enhance skills in sales techniques, product knowledge, and customer engagement. Track performance metrics and KPIs, analyze data, and provide insights for continuous improvement. Foster a positive, motivating, and collaborative team environment. Identify opportunities based on customer behaviour, market trends, and competitor activities to refine sales approaches. Work closely with the marketing team to execute aligned sales campaigns and initiatives. Handle complex or escalated customer queries, ensuring timely and satisfactory resolution. Prepare and present reports on team performance, sales results, and operational insights to senior management.

Requirements

Proven experience as a Sales Team Lead, Assistant Manager - Sales, or similar role in a tele sales or call centre environment. Minimum of

5-7 years of experience in tele sales

, with at least

3 years in a team-leading or supervisory role

. Fluency in

Hindi

is mandatory; proficiency in additional languages is an advantage. Strong leadership and people-management skills, with the ability to motivate and inspire teams. Excellent communication, negotiation, and interpersonal skills. Result-oriented mindset with the ability to drive performance and meet targets. Analytical skills to interpret metrics and make data-driven decisions. Strong problem-solving abilities and experience managing escalations. Familiarity with CRM platforms and sales reporting tools is an added advantage. Ability to thrive under pressure and handle fast-paced work environments.

Education

Bachelor's degree in Business Administration, Marketing, or related field required. Master's degree or MBA is a plus.
Job Types: Full-time, Permanent

Pay: ?14,146.67 - ?44,438.98 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person