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This Position reports to:
Sales Support Manager
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your knowledge by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is #LI-Onsite
This role is contributing to the Process Automation business in Energy industries division based in Bangalore, India.
You will be mainly accountable for:
Bid Process compliance and deliver high quality bid documentation meeting bid timelines.
Deliver optimal technical solutions to meet customer needs and address complex inquiries and prepare and deliver technical presentations and demonstrations for both internal staff and customers on complex product issues. Shares best practices and lessons learned.
Develops and maintains new sales opportunities and resolves specific customer problems.
Ensures the delivery of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries and ensures achievement of targets on orders and Net Promoter Score (NPS).
Prepares/supports the preparation of technical/commercial offers based on customer specification requirements, business unit, and Sales organization directives.
Supports the Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers and provide information for the risk review process in accordance with ABB policy and participates in the risk review assessment as required.
Analyzes customer needs and competitor offers by leveraging general market information and insights provided by the Sales organization.
Analyzes lost proposals, identifies the potential cause, and recommends future actions in cooperation with the Sales/ business unit for improved results.
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