Overview: We are seeking a Sales Support to join our growing team!
About Us
Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.
Responsibilities & Qualifications: Position Summary We have an exciting opportunity for Sales Support. This position will be located in our Pune Office. A Day in the Life
Support our global teams with administrative tasks
Review and prepare data requests
Utilise Salesforce CRM to support Sales and Customer Success teams
Use Word and Excel to create a mailmerge document
Use Docusign to send contract to client setting up reminder notifications, change of signer responsibility, and expiration date
Track and update status, create notes recording client response and trigger follow-up needed by other team members in Salesforce on the opportunity level using tasks
Upload contract to renewal opportunity upon receipt and mark checkbox for new MSA on account level
Follow-up email to client, as needed
Additional similar tasks, as needed
We would love to chat if you have...
MBA Marketing and Sales
2 to 4 years of similar work experience
Knowledge or experience of SF ticket resolution will be an added advantage.
Total Rewards: Why work here?
Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.
Planned Paid Time Off
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Company Paid Parental Leave
All persons hired will be required to:
Verify their identity,
Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and
Complete any required employment eligibility verification form upon hire.
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