to handle customer interactions, manage leads, and assist with sales follow-ups. The ideal candidate should have excellent communication skills, confidence in handling phone conversations, and a professional approach to customer service.
Key Responsibilities
Make
outbound calls
to potential customers and handle
inbound inquiries
.
Follow up on leads, maintain communication, and convert them into prospects.
Explain company products, services, and offers to customers clearly.
Handle customer queries, provide accurate information, and ensure satisfaction.
Maintain records of calls, leads, and feedback in CRM or spreadsheets.
Collaborate with the sales and operations teams for smooth lead management.
Meet daily and monthly targets related to calls, conversions, and follow-ups.
Required Skills & Qualifications
Required any bachelor degree or 12th Grade.
Languages - English or Hindi (must)
Excellent
verbal communication
skills in English and Tamil (or local languages).
Confidence in handling cold calls and engaging conversations.
Strong listening skills and customer-oriented attitude.
Basic knowledge of MS Office or CRM tools.
Ability to multitask and manage time effectively.
Positive attitude and willingness to learn sales communication techniques.
Good to Have
Regional Languages like Tamil, Telugu, Kanada, Malayalam + Hindi & English.
Experience in
telecalling
,
customer support
, or
sales coordination
.
Familiarity with
CRM software
or
lead tracking tools
.
Background in marketing, sales, or client handling roles.
Ability to draft follow-up messages or emails professionally.
What We Offer
Fixed salary with
performance-based incentives
.
Opportunity to grow into
Sales Support Executive
or
Client Relations
roles.
Friendly and supportive team environment.
Skill development in communication, sales, and customer service.
Job Types: Full-time, Fresher, Internship
Pay: ₹150,000.00 - ₹500,000.00 per year
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Provident Fund
Language:
Hindi (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.