in technical support. The ideal candidate should be a
B.Tech graduate
, fluent in both
English and Hindi
, and capable of handling customer queries related to technical products and services efficiently.
Key Responsibilities:
Provide technical assistance and support to customers via calls, chat, or email
Troubleshoot and resolve product or service-related issues
Document interactions and escalate complex issues to higher-level teams when necessary
Ensure a high level of customer satisfaction through timely and effective support
Skills and Qualifications:
Minimum 1 year of experience in technical/customer support
B.Tech degree in a relevant field
Excellent communication skills in
English and Hindi (both mandatory)
Strong problem-solving and technical troubleshooting skills
Basic understanding of software/hardware systems preferred
Job Types: Full-time, Permanent
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.