Job Description

:

Order Booking: Enter customer orders into the system accurately and on time. Invoicing: Prepare and issue sales invoices, credit notes, and ensure proper documentation. GRN Entries: Record and update Goods Receipt Notes in the system and verify quantities. Tracking: Monitor order status, dispatch details, delivery tracking, and update stakeholders. Inventory Coordination: Check stock availability, reserve stock for orders, and coordinate with the warehouse. Customer Support: Handle customer calls/emails for order status, product information, and invoice queries. Follow-Up: Follow up with logistics, accounts, and warehouse teams for timely delivery and billing. Documentation: Maintain all sales-related records, order files, and customer documents. Reporting: Prepare daily, weekly, and monthly sales reports, order status reports, and pending order updates. Data Entry: Update CRM or ERP systems with customer data, order details, and follow-up notes. o Payment Coordination: Assist in payment follow-ups and share payment status with sales/accounts teams. Support to Sales Team: Help sales executives with quotations, product details, and customer communication. Issue Resolution: Support in resolving delivery issues, invoice errors, or order discrepancies. Internal Coordination: Work closely with procurement for stock requirements and with finance for invoice queries.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person