Job Description

• Sales support for all markets US, Europe, Japan, India (CMS, Peptides for APIs and Intermediates).
• Interactions with stakeholders including the business leaders, managers, & other cross-functional teams and updating them accordingly.
• Assist the accounting department by preparing and emailing invoices to various customers for payment remittance and addressing any discrepancies
• Liaised with customers/ appropriate team to inform them on the current status of the project and also communicating any changes to plan through status reporting and recurring project meetings to ensure smooth deliveries
• Coordinate with cross functional teams and set priorities for products/projects, continuously monitoring each project.
• Monitored sales team performance, analyzed sales data and reported information to area managers
• Attending meetings, teleconferences, preparing minutes of meeting and sending updates to the customers. Follow up for the further proceedings.
• Acting as a SPOC between the customer and the internal team. Providing updates of the meetings to the relevant customer
• Closely Monitoring (Daily Quote Tracker) and reporting to the managers on need basis
• Drafting the purchase orders as per the requirements of the client by coordinating within the license team
• Initiate Orders on approval of proposals with the respective teams
• Ensure all backend activities pertaining to shipment are completed on SAP Production. Address any challenges in the procedure with the help of IT team.
• Handling Shipping Documentation & Dispatch activity
• Prepare post shipment documentation, issue invoice & track payments.
• Work in line SCM to ensure timely procurement of Raw materials required for the order.
• Provide information to customer about licensing and purchase orders
• Help in logistics of customer visits / audits in coordination with plant team
• Responding to customer requests
• Keep accurate records and documentation for reporting and feedback.