We are looking For a skilled Sales& Support Executive to join our team. Need to Go Soft Calling to Our clients and need to provide enough info about Accounting Software .
Roles & Responsibilities
Calling potential database and give detailed information about company s product and services
Promoting the services and Customer follow up
Customer support on live chat, call, mail and remote session
Maintain the database and the follow up register
Maintaining the meetings schedule and follow up with the same
Regularly updating and obtaining the lists of individual contact details.
Identify customer needs and provide solutions through the company's products and services
Providing technical support to clients when required
Should provide high availability as and when required
Build and maintain positive relationships with future prospects.
Keep record of every customer interaction and sales activities.
Skills & Requirements
The ability to handle inbound calls from the Client.
Should have Excellent verbal and written Communication Skills and Convincing Power.
Strong sales and negotiation skills.
Required Skills
Database maintenance
Customer follow?up
Relationship building
Communication (verbal & written)
Customer support
Inbound calling
Product info sharing
Convincing power
Problem solving
Sales support
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