Job Description

Company name :- Rama Mining Tools Pvt Ltd

Location :- Kalher, bhiwandi (

apply only if u can commute to this job location

)

salary :- 150000 to 25000

We are hiring a

Sales Support Executive

to manage all routine operational, administrative, documentation, and follow-up tasks. This role ensures smooth backend support so that Sales Coordinators can focus on customer development, analysis, and strategic work.
It is a

100% operational support role

requiring strong coordination and communication skills.

Key Responsibilities

Handle routine customer communication, including inquiries, PI sharing, PO acknowledgment, shipment updates, and dispatch/payment status. Prepare Proforma Invoices, check stock availability, and coordinate with procurement, logistics, and accounts for smooth order processing. Maintain and update Excel / Gsheet trackers, CRM entries, order status sheets, and shipment schedules. Coordinate internally with procurement, stores, logistics, and accounts for delivery timelines, stock readiness, freight details, and payment follow-ups. Follow up with customers for PO, PI confirmation, pending details, and documentation requirements. Ensure documentation accuracy and maintain an updated customer master list. Support all operational tasks related to orders, shipments, documents, and internal communication.

Requirements

Bachelor's degree in any discipline (Commerce/Business/Engineering preferred).

1-3 years of experience in sales support, back-office operations, order processing, or customer coordination. Strong communication skills (written & verbal). Good command over MS Excel, Google Sheets, and basic CRM tools. Ability to coordinate with multiple departments and manage follow-ups effectively. Detail-oriented with strong organizational and documentation skills. Basic understanding of order processing, dispatch cycles, invoices, and commercial documentation (preferred). Ability to handle routine tasks independently and work in a fast-paced environment.

Benefits

Professional growth and learning opportunities within the sales and operations team

Exposure to international customers and export-related processes Supportive work environment with structured training Provident Fund (PF) Leave encashment Bonus & Incentive programs
Job Type: Full-time

Pay: ₹150,000.00 - ₹250,000.00 per month

Work Location: In person