Job Description

Job Title: Sales Support Associate

Location: On-site - Palarivattom/Maradu, Kochi
Working Hours: 9 AM - 6 PM
Department: Sales
Reporting to: Sales Lead
Salary: ?10,000 - ?15,000/month

Should Have Own Laptop

About the Role

We are looking for a

proactive and detail-oriented Sales Support Associate

to handle and qualify a high volume of inbound leads generated through our

WhatsApp campaigns

. You'll play a key role in the first stage of our student admissions funnel--guiding students with accurate information and connecting them with our sales team at the right time.

Key Responsibilities

Respond promptly to student inquiries via

WhatsApp Business API

. Qualify leads by understanding their needs and readiness to apply. Route qualified leads to the sales team or log them into

SalesMax CRM

for follow-up. Make brief follow-up calls when required to clarify interest or urgency. Maintain detailed and accurate records of every interaction. Collaborate closely with the sales and marketing teams for smooth handovers. Provide a

friendly, clear, and supportive experience

to every student.

Who Should Apply

Freshers welcome

- full training will be provided. Excellent communication skills in

Malayalam

(must-have) and basic English. Comfortable handling

chat-based conversations

and occasional phone calls. Basic computer skills and ability to learn CRM tools like

SalesMax

. Strong attention to detail and ability to handle repetitive tasks efficiently. Passion for helping students make informed decisions about studying abroad. Willingness to grow into a

Sales Executive

role in the future.
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Palarivattom, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person