Job Description

• Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges.
• Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth.
• Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities.
• Track and analyze account performance, sales data, account funnel, hygiene, and market trends to identify opportunities and challenges.
• Deliver Incremental Revenue / RPO from the assigned clients through monetization and commercial improvements.
• Deliver incremental counter share for all assigned clients by strategic planning to dominate market share.
• Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS.
• Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly.

Skills Required