+ Identify and generate new business opportunities in assigned regions.
+ Develop strong customer relationships and ensure repeat business.
+ Conduct product demonstrations, presentations, and technical discussions with clients.
+ Achieve sales targets and contribute to business growth.
Service & Support:
+ Install, commission, and maintain packaging machinery at customer sites.
+ Provide prompt technical support, troubleshooting, and preventive maintenance.
+ Train customer staff on machine operation and upkeep.
+ Coordinate with the head office/technical team for escalation of complex issues.
Other:
+ Prepare service reports, sales activity reports, and customer feedback.
+ Ensure customer satisfaction through timely response and professional support.
+ Travel extensively within the assigned region for sales and service activities.
Qualifications & Skills:
Diploma/Degree in Mechanical/Electrical/Electronics/Instrumentation Engineering.
2-5 years of relevant experience in sales/service of industrial machinery (packaging or similar industry preferred).
Strong technical knowledge with hands-on troubleshooting skills.
Excellent communication, presentation, and negotiation skills.
Willingness to travel extensively across multiple locations.
* Self-motivated, target-oriented, and customer-focused.
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