Sales & Service Engineer

Year    DL, IN, India

Job Description

Job Summary:



We are looking for an

experienced, self-driven Service & Sales Engineer

to handle installation, servicing, and sales support for

UV, DTF, and Epson printers

across the

Southern Region of India

. The ideal candidate will be technically sound, customer-focused, and possess the ability to identify and support sales opportunities during service interactions.

Key Responsibilities:



Service Responsibilities:



Install, calibrate, and commission

UV, DTF, and Epson Printing Machine

at customer locations. Diagnose and repair technical issues related to hardware and software. Deliver operational training and technical guidance to customers post-installation. Advise customers on spare parts and preventive maintenance schedules. Attend service calls and minimize machine downtime through timely support. Maintain detailed documentation of service activities and customer feedback. Coordinate with the Service Manager for site visits and scheduling.

Sales Responsibilities:



Identify new business opportunities and assist the sales team in converting service leads into sales. Support the sales team by identifying leads during service calls. Conduct product demonstrations (UV, DTF, Epson) when required. Upsell maintenance contracts, extended warranties, and service plans. Build strong rapport with existing customers to ensure satisfaction and retention. Assist in exhibitions, trade shows, and product launches when necessary.

Requirements:



Education:

Diploma in Electronics, Electrical, Mechanical, or related field (Required)

Experience:

Minimum 1 year of hands-on experience in servicing printers or industrial machinery (experience with

UV/DTF/Epson printers

preferred)

Technical Skills:

Familiarity with digital printing technology, firmware/software setup, RIP software, and general troubleshooting

Sales Orientation:

Basic understanding of sales, strong communication, and a customer-centric mindset

Languages:

Proficiency in Hindi and English (Preferred)

Travel:

Willing to travel 75% throughout the Southern region

Schedule:



Day shift Full-time, field-based position Remote: Should be able to commute or relocate before joining (Preferred)
Job Type: Full-time

Pay: ?19,000.00 - ?27,000.00 per month

Schedule:

Day shift
Education:

Diploma (Required)
Experience:

electronics engineering: 1 year (Required)
Language:

hindi, english (Preferred)
Willingness to travel:

75% (Required)
Work Location: In person

Application Deadline: 28/11/2021
Expected Start Date: 25/05/2025

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Job Detail

  • Job Id
    JD3707184
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year