to handle installation, servicing, and sales support for
UV, DTF, and Epson printers
across the
Southern Region of India
. The ideal candidate will be technically sound, customer-focused, and possess the ability to identify and support sales opportunities during service interactions.
Key Responsibilities:
Service Responsibilities:
Install, calibrate, and commission
UV, DTF, and Epson Printing Machine
at customer locations.
Diagnose and repair technical issues related to hardware and software.
Deliver operational training and technical guidance to customers post-installation.
Advise customers on spare parts and preventive maintenance schedules.
Attend service calls and minimize machine downtime through timely support.
Maintain detailed documentation of service activities and customer feedback.
Coordinate with the Service Manager for site visits and scheduling.
Sales Responsibilities:
Identify new business opportunities and assist the sales team in converting service leads into sales.
Support the sales team by identifying leads during service calls.
Conduct product demonstrations (UV, DTF, Epson) when required.
Upsell maintenance contracts, extended warranties, and service plans.
Build strong rapport with existing customers to ensure satisfaction and retention.
Assist in exhibitions, trade shows, and product launches when necessary.
Requirements:
Education:
Diploma in Electronics, Electrical, Mechanical, or related field (Required)
Experience:
Minimum 1 year of hands-on experience in servicing printers or industrial machinery (experience with
UV/DTF/Epson printers
preferred)
Technical Skills:
Familiarity with digital printing technology, firmware/software setup, RIP software, and general troubleshooting
Sales Orientation:
Basic understanding of sales, strong communication, and a customer-centric mindset
Languages:
Proficiency in Hindi and English (Preferred)
Travel:
Willing to travel 75% throughout the Southern region
Schedule:
Day shift
Full-time, field-based position
Remote: Should be able to commute or relocate before joining (Preferred)
Job Type: Full-time
Pay: ?19,000.00 - ?27,000.00 per month
Schedule:
Day shift
Education:
Diploma (Required)
Experience:
electronics engineering: 1 year (Required)
Language: