Job Description

Role Overview

We are looking for dynamic, customer-focused, and enthusiastic individuals to join our retail store team as

Store Team Members

. In this role, you will be the face of our brand--welcoming customers, understanding their needs, and providing them with a personalized shopping experience. You will also contribute to maintaining the store's visual appeal, ensuring operational efficiency, and achieving set sales targets.

Key Responsibilities

Customer Experience

Warmly greet every walk-in customer and engage them in a professional, courteous, and approachable manner Take time to understand individual customer needs and recommend the most suitable products or solutions Confidently demonstrate product features, benefits, and usage to help customers make informed decisions Maintain an inviting and organized store environment that reflects the brand's standards

Sales & Target Achievement

Consistently work towards achieving and exceeding daily and monthly sales targets set by store management Utilize upselling and cross-selling techniques to maximize the value of each transaction Record and relay customer feedback to the store manager to continuously enhance service and product offerings Support billing and POS transactions efficiently and accurately when required

Store Operations

Ensure that merchandise is displayed neatly, correctly tagged, and replenished as needed Participate in inventory checks, stock counts, and proper stock management Adhere to established Standard Operating Procedures (SOPs) for returns, exchanges, and complaint resolution Coordinate with back office and warehouse teams to ensure timely and accurate order fulfillment

Team Collaboration

Work closely with fellow team members to meet collective store objectives Offer guidance and support to new team members, especially during busy trading periods Participate actively in training sessions and team meetings to enhance skills and share insights

Skills & Qualifications

Minimum qualification: 12th Pass (Graduation preferred) 1-3 years of retail experience in a customer-facing role (preferred) Strong communication, interpersonal, and customer service skills Basic proficiency in MS Office applications and billing/POS systems Self-motivated with a passion for sales and customer satisfaction Flexibility to work on weekends, public holidays, and extended hours when required

Why Join Us?

Attractive salary package with performance-linked incentives Comprehensive training programs and clear career progression pathways Opportunity to work with a respected and well-established brand Supportive, team-oriented work culture that encourages learning and growth
Job Type: Permanent

Pay: ?22,000.00 - ?30,000.00 per month

Experience:

Retail sales: 1 year (Preferred)
Work Location: In person