Job Description

DESCRIPTION

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SmartBiz is Amazon's flagship initiative to enable Direct-to-Consumer (D2C) brands in India to launch, scale, and succeed using our ecosystem. The SSR (self-serve) channel is central to scaling seller acquisition and driving seller success by streamlining onboarding, ensuring go-live readiness, and extending Account management support.

We are looking for a high-ownership, analytical, and process-driven Sales leader to scale the SSR charter.



Key job responsibilities

End-to-end Ownership of ASSR Process:

o Manage and execute the lead pipeline from seller onboarding to post-launch engagement.

o Liaise with Sales, Account management, Marketing, and Seller Success teams to ensure seamless coordination.

Process Optimization & Automation:

o Identify process gaps and build mechanisms to improve launch TAT, accuracy, and throughput.

o Partner with Tech/BI teams to drive automation and improve visibility into key metrics.

Stakeholder Management:

o Act as the single point of contact across internal and external stakeholders during onboarding.

o Work cross-functionally with agencies, marketing, product and support teams to unlock growth levers for D2C brands.

Performance Tracking & Reporting:

o Maintain dashboards and regular reporting cadences.

o Track key KPIs (e.g., time to launch, product completeness, catalog hygiene, marketing readiness, etc.)

Seller Success Enablement:

o Provide onboarding guidance to sellers and ensure they meet Amazon SmartBiz standards.

o Facilitate knowledge transfer and documentation to help sellers scale independently post-onboarding.



About the team

Smart Commerce is Amazon's flagship initiative to enable Direct-to-Consumer (D2C) brands in India to launch, scale, and succeed using our ecosystem.

BASIC QUALIFICATIONS

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2+ years of sales experience Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

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Experience meeting revenue targets and quotas Experience in e-commerce Experience working in a fast-paced and highly cross-functional organization


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