PHONE SALES REPRESENTATIVE (ACCOUNT EXECUTIVE) Join our team and soar with us! We need Sales Representatives who will support the sales process and raise customer satisfaction handling outbound calls to new and existing customers. Candidates should be highly reliable, have excellent communication skills and sales ability. POSITION RESPONSIBILITIES: This position supports customer sales interactions. This role requires you to interact with hundreds of thousands of existing, former and prospective customers across the world to sell new products or maintain existing accounts and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties \xe2\x97\x8f Handle inbound and outbound contacts in a courteous, timely, and professional manner \xe2\x97\x8f Listen to customers, understand their needs, and resolve customer issues \xe2\x97\x8f Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable \xe2\x97\x8f Utilize systems and technology to complete account management tasks \xe2\x97\x8f Follow all required scripts, policies, and procedures \xe2\x97\x8f Utilize knowledge base and training to accurately answer customer questions \xe2\x97\x8f Comply with requirements surrounding confidential information and personal information \xe2\x97\x8f Appropriately escalate customer issues with the managerial team \xe2\x97\x8f Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes \xe2\x97\x8f Adhere to all attendance and work schedule requirements CANDIDATE QUALIFICATIONS: It\'s about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and support. Positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Required \xe2\x97\x8f Post-Secondary education preferably in Marketing / Advertising program or work-related experience \xe2\x97\x8f A proven Telemarketing Sales background is preferred \xe2\x97\x8f Excellent phone manner and articulation \xe2\x97\x8f Ability to cope with rejection on a daily basis \xe2\x97\x8f Outstanding customer focused service and an ongoing positive attitude \xe2\x97\x8f A true entrepreneur who can work independently and in a team environment \xe2\x97\x8f Extremely well organized and detailed with the ability to multi-task \xe2\x97\x8f Solid understanding of MS Office suite, particularly Excel, Power Point and CRM \xe2\x97\x8f Thrives in a fast paced, ever changing, entrepreneurial environment \xe2\x97\x8f The ability to read and speak English fluently \xe2\x97\x8f Along with English bilingual; French, Portuguese and Spanish speakers are preferred \xe2\x97\x8f The ability to type swiftly and accurately (20+ words a minute) \xe2\x97\x8f Ability to work regularly scheduled hours of operation including the training period \xe2\x97\x8f Highly reliable with the ability to maintain regular attendance and punctuality \xe2\x97\x8f The ability to evaluate, troubleshoot, and follow-up on customer issues \xe2\x97\x8f Must be customer service oriented (empathetic, responsive, patient, and conscientious) \xe2\x97\x8f Ability to multi-task, stay focused, and self-manage \xe2\x97\x8f Strong team orientation and customer focus \xe2\x97\x8f Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS OF EMPLOYMENT: \xe2\x97\x8f Must be authorized to work in Canada \xe2\x97\x8f Willingness to travel overseas to attend trade shows when necessary COMPENSATION DETAILS: We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Job Types: Full-time, Permanent Salary: \xe2\x82\xb98,086.00 - \xe2\x82\xb936,081.65 per month Benefits:

• Cell phone reimbursement
• Health insurance

Day range:

• Monday to Friday

Shift:

• Night shift
• US shift

Supplemental pay types:

• Commission pay
• Performance bonus

Travel requirement:

• Up to 50% travel

Education:

• Bachelor\'s (Required)

Experience:

• SALES REPRESENTATIVE: 1 year (Required)

Language:

• English (Required)
• French, Portuguese and Spanish (Required)

Ability to Relocate:

• Pune, Maharashtra: Relocate before starting work (Required)

Work Location: In person