A Sales Representative is responsible for identifying potential customers, generating new business opportunities, and building relationships to sell products or services. They serve as the primary point of contact between a company and its clients, understanding customer needs and delivering suitable solutions. Sales Representatives work to achieve sales targets, contribute to revenue growth, and ensure customer satisfaction through excellent service.
Key Responsibilities1. Prospecting & Lead Generation
Identify and research potential clients through various channels (cold calls, networking, referrals, online research).
Develop and maintain a pipeline of qualified leads.
Attend industry events or trade shows to build connections.
2. Sales Presentations & Product Demonstrations
Present and explain product features and benefits to potential customers.
Conduct virtual or in-person product demonstrations.
Tailor sales presentations based on customer needs.
3. Customer Relationship Management
Build long-term relationships with new and existing clients.
Provide excellent customer service to enhance client satisfaction.
Address objections, negotiate terms, and close deals.
4. Sales Strategy & Execution
Meet or exceed monthly and quarterly sales targets.
Develop and execute sales plans to achieve business goals.
Collaborate with marketing teams on campaign initiatives.
5. Documentation & Reporting
Maintain accurate records of sales activities in CRM systems.
Prepare regular sales reports and forecasts.
Track customer interactions and follow-up tasks.
6. Product Knowledge & Market Awareness
Stay informed about product updates, innovations, and industry trends.
Monitor competitor activity and market conditions.
Communicate customer feedback to internal teams for product improvement.
7. Post-Sale Support
Ensure smooth delivery or onboarding for new clients.
Provide after-sales support and resolve issues as needed.
Follow up with customers to ensure satisfaction and encourage repeat business.
Required Skills & Qualifications
Strong communication and interpersonal skills.
Persuasion, negotiation, and closing abilities.
Customer-focused mindset.
Ability to manage time, prioritize tasks, and work independently.
Familiarity with CRM software (e.g., Salesforce, HubSpot). (optional)
Basic understanding of sales principles and techniques.
Job Type: Full-time
Pay: ?10,000.00 - ?20,000.00 per month
Work Location: In person
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