About The Grid Bangalore: The Grid Bangalore is a premier gaming zone offering a variety of activities including bowling, laser tag, VR games, pixel dance, IB cricket, air hockey, and arcade games. We are dedicated to providing an exceptional entertainment experience for our guests.
Job Summary: We are seeking a dynamic and enthusiastic Guest Relations Executive (GRE) to join our team. The ideal candidate will have a strong focus on sales and upselling, ensuring that guests have an unforgettable experience while maximizing revenue opportunities.
Key Responsibilities:
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Guest Interaction: Greet and welcome guests with a friendly and professional demeanor. Provide information about the various activities and services offered at The Grid Bangalore.
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Sales and Upselling: Actively promote and upsell gaming packages, memberships, and special offers to guests. Identify opportunities to enhance guest experiences through additional services and products.
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Customer Service: Address guest inquiries, concerns, and feedback promptly and effectively. Ensure a high level of guest satisfaction by providing personalized service.
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Event Coordination: Assist in organizing and coordinating events, parties, and corporate outings. Provide support to ensure smooth execution and memorable experiences.
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Team Collaboration: Work closely with other team members to ensure seamless operations and a cohesive guest experience.
Job Type: Full-time
Pay: ₹20,000.00 per month
Experience:
Cold calling: 1 year (Preferred)
total work: 1 year (Preferred)
Sales: 1 year (Preferred)
sales representative: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
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