Greet members and guests warmly upon arrival.
Handle check-ins, registrations, and inquiries professionally.
Maintain cleanliness and organization of the reception and lounge area.
Manage phone calls, emails, and walk-in queries promptly.
Schedule appointments, personal training sessions, and trials.
Maintain accurate records of memberships, renewals, and attendance.
Sales & Marketing:
Promote gym memberships, packages, and personal training sessions.
Follow up with leads and convert walk-ins into members.
Assist in executing promotional activities and events.
Achieve individual and team sales targets.
Maintain good relationships with existing members for referrals and renewals.
Customer Service:
Ensure high customer satisfaction by addressing complaints promptly and politely.
Provide accurate information about fitness programs, facilities, and pricing.
Support retention strategies by keeping members engaged and motivated.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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