You will play a key role in ensuring exceptional customer service, managing salon staff, and driving business growth. This is a full-time, in-office position, and the successful candidate should have prior experience working with salons.
Responsibilities:
? Salon Operations: Manage day-to-day salon operations, including scheduling appointments,
managing staff, and overseeing salon maintenance and cleanliness.
? Customer Service Excellence: Ensure that all customers receive high-quality service, addressing
their needs and concerns promptly to guarantee a positive salon experience.
? Staff Management: Lead and supervise salon staff, including hairstylists, colorists, and support staff, to create a positive and cohesive work environment.
? Training and Development: Organize training sessions to enhance the skills and knowledge of salon staff, keeping them updated on the latest hair care trends and techniques.
? Performance Evaluation: Conduct regular performance evaluations for salon staff, providing feedback, and implementing improvement plans when necessary.
? Inventory Management: Manage salon inventory, including hair care products and salon equipment, to ensure adequate stock levels and minimal wastage.
? Marketing and Promotions: Collaborate with the marketing team to plan and execute promotions and events that drive footfall and boost salon revenue.
? Financial Management: Prepare and manage salon budgets, monitor expenses, and implement cost-control measures to achieve financial targets.
? Compliance: Ensure compliance with health and safety regulations, as well as company policies and procedures, within the salon premises.
? Customer Engagement: Interact with customers to understand their needs and preferences, and proactively seek feedback to improve salon services.
Job Type: Full-time
Pay: ?30,000.00 - ?38,000.00 per month
Compensation Package:
Performance bonus
Education:
Bachelor's (Required)
Experience:
Sales representative: 2 years (Required)
Language:
English (Required)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.