Company Overview:
We are a prestigious name in the premium gifting sector, specializing in creating bespoke hampers and gifts tailored for various occasions and events. Our commitment to quality and customer satisfaction sets us apart, and we are looking for a dynamic individual to join our team as a Sales Advisor.
Role Overview:
The Relationship Manager will be the face of our retail store, responsible for engaging with walk-in customers and ensuring a memorable shopping experience. This role is pivotal in building and maintaining strong customer relationships, understanding customer needs, and providing tailored gift solutions.
Key Responsibilities:
- Customer Engagement: Greet and assist walk-in customers, providing them with detailed information about our products and services.
- Sales Management: Drive sales by understanding customer needs and recommending suitable products, aiming to exceed sales targets.
- Product Knowledge: Maintain in-depth knowledge of our product offerings to effectively communicate features and benefits to customers.
- Customer Relationship: Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Store Presentation: Ensure the store is well-presented, clean, and organized to provide a welcoming environment for customers.
- Feedback Collection: Gather customer feedback to help improve products and services, and share insights with the management team.
- Collaboration: Work closely with the store team to ensure smooth operations and a seamless customer experience.
Qualifications:
- Education: Graduate in any discipline.
- Experience: Prior experience in the premium gifting or retail sector is preferred but not mandatory. Freshers with a passion for sales and customer service are encouraged to apply.
- Communication Skills: Excellent verbal and written communication skills are essential.
- Presentation Skills: Must be presentable and possess a professional demeanor.
- Interpersonal Skills: Strong ability to build rapport with customers and understand their needs.
- Flexibility: Comfortable with sharing casual photographs for promotional purposes.
Personal Attributes:
- Customer-Centric: A genuine passion for delivering exceptional customer service.
- Proactive: Ability to take initiative and work independently.
- Adaptable: Comfortable working in a fast-paced retail environment.
- Team Player: Collaborative and supportive of team goals and objectives.
If you are enthusiastic about retail sales and have a flair for customer service, we would love to hear from you. Join us in creating memorable gifting experiences for our customers!
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Language:
English (Required)
Work Location: In person
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