Job Description

JOB BRIEF

The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach.

PRIMARY RESPONSIBILITY

Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals.

EDUCATION

Minimum Education:

12th Pass

Preferred Education:

Graduate in any discipline

EXPERIENCE

Minimum Experience:

1 year in an international voice process, preferably with B2C sales experience

BEHAVIORAL & TECHNICAL SKILLS

Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Compensation Package:

Performance bonus
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 9369313484