Job Description

Position: Sales Refrac Serv Tech Junior
Join RHI Magnesita India Limited as a Sales Refrac Serv Tech Junior, a vital role within our Sales Division focused on Refractory Services for the Industrial Cement and Lime sectors. Based in Kolkata, this position offers an exciting opportunity to engage with our diverse clientele, providing essential support and expertise to enhance their operational efficiency and performance.
Key Responsibilities:

• Assist in promoting and selling refractory products and services, ensuring customer satisfaction through proactive communication and support.
• Collaborate closely with senior sales staff to identify customer needs and provide tailored solutions that align with product offerings.
• Conduct technical consultations and site visits, collecting relevant data to support product recommendations and service proposals.
• Engage in ongoing training and development to enhance product knowledge and improve sales techniques.
• Maintain and develop relationships with existing customers while actively seeking new business opportunities.
• Prepare detailed reports on sales activities, customer feedback, and market trends to inform strategic planning.
• Support the organization of marketing and promotional activities to strengthen the brand presence in the market.
• Travel to client locations as necessary, potentially up to 75% of the time, to provide on-site technical assistance and support.

Qualifications and Skills:

• A degree or diploma in engineering or a related field, with a strong aptitude for sales and customer engagement.
• Excellent communication and interpersonal skills, allowing for effective interaction with clients and team members.
• Strong problem-solving abilities, with an emphasis on practical and innovative solutions for client challenges.
• Organizational skills and attention to detail, enabling efficient management of multiple customer accounts and sales activities.
• Willingness to travel extensively, adapting to changing schedules and client demands.

About RHI Magnesita:
RHI Magnesita is a global leader in high-grade refractory products and systems, dedicated to providing innovative solutions in the Cement, Lime, and other industries. Our mission is to support our customers in achieving efficient and sustainable production processes. At RHI Magnesita, we pride ourselves on fostering a diverse and inclusive workplace where all employees are encouraged to develop professionally and personally. We believe in the power of collaboration and value the unique perspectives our team members bring.
This is more than just a job; it's an opportunity to grow within an esteemed organization committed to excellence and innovation in the refractory sector. If you are passionate, eager to learn, and ready to make a difference, we invite you to apply and become a key player in our dedicated sales team.