Job Description

Company Summary
Bold Business is a US-based global BPO firm with 25+ years of experience and over $7B in client engagements. We specialize in delivering high-impact outsourcing solutions that help companies scale efficiently across business functions like sales, customer service, shared services, and operations. Our people-first approach, global team, and tech-enabled solutions allow us to provide exceptional value to businesses worldwide.
Summary of the Role
We're seeking a detail-oriented, proactive, and resourceful Sales Project Manager to support the end-to-end sales order and project coordination lifecycle. In this role, you will collaborate cross-functionally with sales, design, technical, and operational teams to manage contract furniture projects from order intake through final completion. The ideal candidate is highly organized, communicates with clarity, and thrives in a fast-paced, remote team environment.
Key Responsibilities
Project Management Lifecycle

• Coordinate customer orders from entry through punch list and closure
• Prepare and manage project timelines, task milestones, and documentation
• Maintain all status tracking and documentation in structured formats

Sales & Client Coordination

• Support sales teams with proposals, specifications, and project requirements
• Act as liaison between client, manufacturers, vendors, installers, and internal teams
• Ensure all stakeholder communication is timely, clear, and professionally managed

Specification & Order Management

• Review client-supplied specifications and confirm technical accuracy
• Generate detailed product specs including freight, labor, and pricing
• Process change orders and maintain accurate cost-tracking records

Quality Control & Closeout

• Coordinate resolution of issues, shortages, and punch list items
• Ensure delivery and implementation timelines align with customer expectations
• Compile as-built documentation and complete project history files

Collaboration & Process Improvement

• Support team training and documentation standards
• Contribute to continual process optimization and cross-team collaboration

Qualifications

• 5+ years of experience in contract furniture or related interiors/project coordination roles
• Proficiency with Microsoft Office (especially Excel and Word), and familiarity with project management tools (e.g., Gantt charts)
• Strong organizational and documentation skills with attention to detail
• Ability to read architectural plans and interpret technical drawings
• Strong business acumen with understanding of cost structures and profitability
• Excellent written and verbal communication skills in English (rated 8+/10)
• Bachelor's degree from an accredited institution required
• Ability to work independently with minimal supervision in a remote setup
• Proven ability to multitask, troubleshoot, and adapt in deadline-driven environments
• Experience with ERP tools is preferred but not required.
• Experience with known office Furniture Brands such as Haworth, Technion, Steelcase, or Miller Knoll is preferred but not required.

What We Offer

• Competitive compensation
• 100% remote work with a focus on flexibility and work-life balance
• A collaborative and fast-paced environment where your contributions have visible impact
• Cross-functional exposure to a variety of departments and global clients

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