Job Description

Skill required: Master Data Management - Master Data Management (MDM)
Designation: Sales Prog & Incentive Mgmt Assoc Mgr
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles. Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. This role is responsible for ensuring smooth delivery of data operations with a focus on Master Data Management, maintaining high data quality standards, leading global teams, and serving as the primary point of contact for client stakeholders.
What are we looking for? o Bachelor's or Master's degree, with experience in Business, Data Management, or related field. o 8-12 years of overall experience in service delivery/operations; at least 3-5 years in Master Data Management, Customer Data, or related domains. o Proven experience in managing cross-functional/global teams and running transitions or large-scale operations. o Strong knowledge of MDM platforms (Informatica, SAP, Reltio, or similar), BI/reporting tools (Power BI, Tableau), and workflow/ticketing systems. o Familiarity with data governance, data quality frameworks, and ITIL/Agile delivery. o Client Relationship Builder: Exceptional stakeholder management; able to build trust and act as a strategic advisor to clients. o People Developer: Strong leadership presence; able to mentor, coach, and develop talent into high-performing teams. o Business Operator: Focused on operational excellence, resource optimization, and driving efficiency in delivery. o Analytical Mindset: Skilled in root-cause analysis and using insights to improve service stability and quality. o Communication: Excellent verbal/written communication; able to present operational updates clearly to executives. o Adaptability & Resilience: Ability to operate in high-pressure environments, manage escalations, and deliver under tight timelines.
Roles and Responsibilities: oo Service Delivery & Operations: Own end-to-end delivery of MDM services, ensuring KPIs and SLAs (data quality, timeliness, backlog management) are consistently met. o Team Leadership: Lead, coach, and develop a global delivery team. Drive accountability, performance reviews, and career growth opportunities. o Transition & Stabilization: Manage onboarding, transitions, and stabilizations of new processes/resources. Ensure knowledge transfer, minimize risks, and achieve quick stabilization. o Governance & Client Engagement: Serve as the escalation point and lead governance forums. Partner with client stakeholders (e.g., Sales Ops, IT, Compliance) to align on strategy, resolve issues, and define success criteria. o Continuous Improvement: Identify automation opportunities, process efficiencies, and best practices to reduce manual work and enhance quality. o Reporting & Insights: Maintain performance dashboards, report operational metrics, and provide insights to drive data-driven decision-making
Any Graduation
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
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Skills Required