Job Description

Overview
Role: Sales Performance & Data Manager
Location: New Delhi, India - Hybrid
Job Type: Fixed Term Contract (12 months renewable)
Role ID: 2025 - 2720
Our vision is to create a safe and sustainable world.
Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.
Role:

• The Sales Performance Data Manager will be responsible for uniting Ricardo's global sales performance management with advanced data reporting and CRM capabilities. This role will:
• Design, build and maintain sales performance dashboards (Excel/Power BI) that draw from multiple data sources to drive actionable insights.
• Define and refine sales cycles, KPIs, and performance measurement across Ricardo's markets, ensuring consistent, data-informed selling practices.
• Lead CRM strategy and reporting to support sales planning, pipeline management, and customer insights.

• Provide business-critical insights through dashboards, reporting, and win/loss analysis, supporting a "One Ricardo" sales approach that drives higher-value opportunities and faster sales cycles.

Responsibilities:

• Design, build, and maintain Excel and Power BI dashboards that consolidate data from multiple sources to provide actionable insights into sales performance.
• Produce regular and ad hoc reports and insights to inform strategic business decisions across Sales Enablement/bidding and Practice Areas.
• Manage sales incentive reporting.
• Support bidding and tendering process improvements with data-driven insights.
• Ensure data quality and health across CRM and reporting platforms.
• Build sales efficiency reporting to help guide leadership with key sales actions.

Requirements:

• Extremely proficient in Excel (advanced formulas, pivot tables, Power Query, VBA desirable) and building interactive dashboards.
• Strong Power BI skills, including creating data models, DAX calculations, and automated reporting.
• Ability to consolidate and analyze data from multiple sources into meaningful insights.
• Strong analytical mindset with the ability to challenge assumptions and established ways of working.
• Excellent project management skills and ability to manage multiple priorities.
• Strong understanding of CRM systems (D365 experience desirable) and customer relationship management processes.
• Ability to define and monitor KPIs to improve sales effectiveness and pipeline management.
• Excellent communication skills - able to explain complex data concepts to stakeholders across different levels and functions.
• Strong interpersonal and relationship-building skills to work collaboratively across global teams.
• Strategic thinker who can translate insights into actionable recommendations.
• Analytical and problem-solving mindset with attention to detail and ability to see the bigger picture.
• Excellent listening and facilitation skills.
• Ability to prioritise and manage multiple projects simultaneously.
• Collaborative team player who shares knowledge and builds partnerships.
• Strong influencing skills to drive change and adoption of new tools and approaches.

Working at Ricardo
You'll be joining a workplace where every voice matters. We are a team of diverse thinkers and doers, united by a strong culture of inclusion. You'll be supported to find your place, use your expertise, and make a meaningful impact. Your insights will help us deliver innovative, practical solutions that improve safety and sustainability for communities around the world.
Work - Life Balance
We recognize that flexibility is essential. Whether you prefer to work from home, the office, or a hybrid model, we're open to discussing what works best for you. Wellbeing is central to our culture, helping our people thrive both personally and professionally.
Benefits
We value the contributions of every employee and ensure our remuneration and benefits reflect that. Our comprehensive package includes support for both physical and mental health, designed to help you perform at your best.
Diversity, Equity & Inclusion
We are an Equal Opportunity Employer committed to recognizing potential and helping individuals reach theirs. We embrace diversity as a driver of innovation and a key to delivering outstanding service to our clients. We are proud to be a 'Disability Confident' employer and are committed to creating a truly inclusive culture.
If you are neurodivergent or living with a disability or medical condition that makes traditional office environments less accessible, we strongly encourage you to apply. We are committed to providing a barrier-free recruitment process and a flexible, accessible workplace that enables everyone to thrive.
Next Steps
After submitting your application, a member of our recruitment team will contact you. Please note that timelines may vary depending on application volume, and we may begin reviewing applications before the closing date.
Ricardo is a Disability Confident employer. If you require adjustments to support you through the recruitment process, please contact us at recruit@ricardo.com.
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