Job Description

Sales Order Processing:

Convert customer purchase orders into sales orders (SO) in SAP S/4HANA.
Validate customer order details (pricing, quantity, material code, delivery terms).
Ensure adherence to company sales policies, tax compliance, and commercial terms.

Data Management & System Entry:

Accurately maintain customer master data and material master data.
Check credit limits and handle order blocks if any.
Monitor order status and update stakeholders promptly.

Coordination & Communication:

Communicate effectively with Sales, Finance, and Logistics/Warehouse teams.
Respond to customer queries and emails professionally and promptly.
Address discrepancies or issues in customer orders proactively.

Documentation & Reporting:

Maintain order booking records and audit trails.
Generate daily/weekly order booking reports from SAP S/4HANA.
Support internal/external audits as required.

Skills:

Strong mailing and written communication skills.
Proficiency in Microsoft Office, especially Excel and Word.
Attention to detail and accuracy in data entry.
Good interpersonal and coordination skills.
Basic knowledge of sales tax, pricing, and delivery processes.